Policy
Privacy policy
Version 0.1 (draft) · Last updated 27 October 2026
This policy covers the personal data used for accounts, applications, payments, course access, assessments, support, and certificates, together with your choices and rights.
What we collect
Account information you provide, such as your name and email address.
Learning data generated as you use the platform, such as enrolments, progress, and released grades.
Payment records held to fulfil orders. We never store full card details ourselves.
Optional information you choose to share, such as demographics, which is always explained at the point of collection.
When you ask to receive BullishAI email updates, we keep your email address, your consent and confirmation status, the source of that choice, and unsubscribe or suppression records needed to respect it.
How we use your data
To provide your learning experience, deliver courses, and issue certificates.
To communicate essential updates about your account, enrolments, and payments.
To send optional course, pathway, scholarship, and platform updates when you have chosen to receive them.
To improve the platform using aggregate, de-identified insights where lawful.
Email updates and your choices
Marketing email is optional and separate from account security, payment, and learning-service messages. You can subscribe through a public form or manage the preference from your signed-in settings.
Public sign-ups are confirmed by email before they receive updates. A person who selects marketing updates while registering confirms that choice when they verify the account email address. Every marketing email includes an unsubscribe link and supports mailbox-provider one-click unsubscribe.
We retain an unsubscribe record so we do not send further marketing email to that address. A bounce, spam complaint, or administrative block may also create a suppression record to protect delivery and prevent future marketing sends. An unsubscribe does not turn off essential account or course communications.
Email delivery and engagement measurement
Newsletter emails may include a small image that lets us record an open and links that record a visit before taking you to the stated destination. These signals can be affected by email-client privacy settings, image blocking, link scanners, and prefetching, so they are not treated as proof that you read an email.
We use delivery, bounce, complaint, open, and link-visit records to understand campaign performance, troubleshoot delivery, and keep mailing lists accurate. Access to recipient-level delivery records is limited to authorised BullishAI administrators.
Sharing and third parties
We share data with processors strictly to operate the service, such as payment providers and our learning environment.
Sponsors and organisations receive aggregate reporting by default; individual data requires a lawful basis and your notice.
Your rights
You can access, correct, export, or request deletion of your data from your account settings or by contacting us.
You can manage notification and privacy preferences at any time in settings.
This policy is a plain-language draft pending final legal review. Questions? Contact us via the support and contact pages.